Compassionate Veterinary Receptionist — Flexible Hours

Fairfield-Veterinary-Hospital; Fairfield (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical, dental, vision coverage

Paid parental leave

Paid time off

Uniform allowance

Quarterly team bonuses

Professional development opportunities

Continuing education allowance

Employee discounts

Six paid holidays

Employee Assistance Program

Employee discount program

Job summary

Fairfield Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our compassionate and collaborative team. You’ll be the friendly first point of contact for clients and patients, keeping the front desk organized and supporting the veterinary medical team.

This full-time role offers flexible scheduling, opportunities for professional development, pet-friendly benefits, and a welcoming work culture focused on outstanding client service.

Qualifications

• Previous veterinary reception experience preferred
• Knowledge of veterinary terminology and medical records
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities

Responsibilities

• Welcoming clients and patients with professionalism and compassion
• Answering multi-line phones, emails, and client inquiries
• Scheduling appointments and helping manage daily hospital communications
• Processing payments
• Maintaining accurate client and patient records
• Coordinating client referrals and medical record requests
• Maintaining organized patient files and hospital documentation
• Communicating effectively with veterinarians, technicians, and support staff
• Educating clients on hospital services and basic preventive care information
• Supporting daily hospital operations through organization and front desk coordination
• Helping maintain an efficient and welcoming reception area
• Providing thoughtful, responsive client service throughout the day

Skills

Vet reception experience

Veterinary terminology

Communication skills

Organization & multitasking

Job description

Fairfield Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our compassionate and collaborative team. You’ll be the friendly first point of contact for clients and patients, keeping the front desk organized and supporting the veterinary medical team.

This full-time role offers flexible scheduling, opportunities for professional development, pet-friendly benefits, and a welcoming work culture focused on outstanding client service.