Veterinary Receptionist - Fairfield, CT

Fairfield-Veterinary-Hospital; Fairfield (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical, dental, vision coverage

Paid parental leave

Paid time off

Uniform allowance

Quarterly team bonuses

Professional development opportunities

Continuing education allowance

Employee discounts

Six paid holidays

Employee Assistance Program

Employee discount program

Job summary

Fairfield Veterinary Hospital is seeking an experienced Veterinary Receptionist to join our compassionate and collaborative team. You’ll be the friendly first point of contact for clients and patients, keeping the front desk organized and supporting the veterinary medical team.

This full-time role offers flexible scheduling, opportunities for professional development, pet-friendly benefits, and a welcoming work culture focused on outstanding client service.

Qualifications

• Previous veterinary reception experience preferred
• Knowledge of veterinary terminology and medical records
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities

Responsibilities

• Welcoming clients and patients with professionalism and compassion
• Answering multi-line phones, emails, and client inquiries
• Scheduling appointments and helping manage daily hospital communications
• Processing payments
• Maintaining accurate client and patient records
• Coordinating client referrals and medical record requests
• Maintaining organized patient files and hospital documentation
• Communicating effectively with veterinarians, technicians, and support staff
• Educating clients on hospital services and basic preventive care information
• Supporting daily hospital operations through organization and front desk coordination
• Helping maintain an efficient and welcoming reception area
• Providing thoughtful, responsive client service throughout the day

Skills

Vet reception experience

Veterinary terminology

Communication skills

Organization & multitasking

Job description

Who we are

Fairfield Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Full-timeSalary: Competitive and based on ExperienceSchedule: Flexible Scheduling with Occasional Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?

Fairfield Veterinary Hospital is looking for an experienced Veterinary Receptionist to join our compassionate and collaborative team.

This role is ideal for someone who enjoys building relationships with clients, keeping a busy hospital organized, and helping create an exceptional experience for pets and the people who love them.

Our Veterinary Receptionists are often the first point of contact for clients and play an important role in supporting our patients, pet owners, and medical team. If you’re highly organized, comfortable juggling multiple priorities, and enjoy working with both people and animals, we’d love to meet you.

Why Our Veterinary Receptionists Love Working Here

At Fairfield Veterinary Hospital, we know the front desk is at the heart of the client experience. That’s why we value receptionists who bring compassion, professionalism, organization, and personality to every interaction.

You can look forward to:

• A supportive and collaborative team environment
• Opportunities to learn and grow within veterinary medicine
• Cross-training and professional development
• A fast-paced practice where every day brings something different
• Leadership that values teamwork and communication
• A workplace committed to exceptional client and patient care
• Meaningful relationships with clients, patients, and coworkers
• A team that values the contributions you make every day

What Our Veterinary Receptionists Do

As a Veterinary Receptionist, you’ll help keep communication flowing and the hospital running smoothly while creating a welcoming experience for every client who contacts or visits us.

Your responsibilities will include:

• Welcoming clients and patients with professionalism and compassion
• Answering multi-line phones, emails, and client inquiries
• Scheduling appointments and helping manage daily hospital communications
• Processing payments
• Maintaining accurate client and patient records
• Coordinating client referrals and medical record requests
• Maintaining organized patient files and hospital documentation
• Communicating effectively with veterinarians, technicians, and support staff
• Educating clients on hospital services and basic preventive care information
• Supporting daily hospital operations through organization and front desk coordination
• Helping maintain an efficient and welcoming reception area
• Providing thoughtful, responsive client service throughout the day

What You’ll Bring

We’re looking for someone who understands that great veterinary reception combines excellent customer service with organization, empathy, attention to detail, and the ability to stay composed when things get busy.

Our ideal Veterinary Receptionist brings:

• Previous veterinary reception experience preferred
• Knowledge of veterinary terminology and medical records
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities

  What You’ll Bring

  We’re looking for someone who understands that great veterinary reception combines excellent customer service with organization, empathy, attention to detail, and the ability to stay composed when things get busy.

  Our ideal Veterinary Receptionist brings:

  • Previous veterinary reception experience preferred
  • Knowledge of veterinary terminology and medical records
  • Excellent communication and customer service skills

    What You’ll Bring

    We’re looking for someone who understands that great veterinary reception combines ...