Veterinary Front Desk Specialist

National Veterinary Associates; Bowie (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401k matching

Paid Vacation and Sick Leave

Employee Pet Discount

Uniform Stipend

Periodic bonus eligibility

Job summary

National Veterinary Associates is seeking a friendly, efficient teammate to greet clients, answer questions, process pets, and handle payments. The role supports daily operations and requires at least 6 months of related experience.

You will answer phones, screen for service needs, and schedule appointments. Our benefits include a 401k match, paid vacation and sick leave, employee pet discount, uniform stipend, and potential bonuses.

Qualifications

• Minimum of 6 months of job-related experience.

Responsibilities

• Greet clients and respond to questions.
• Process incoming and outgoing pets and payments.
• Answer phone calls and schedule appointments.
• Maintain client information in operations software.
• Monitor waiting area for cleanliness.
• Escalate complex matters to senior staff.

Skills

Customer service

Phone handling

Scheduling

Job description

National Veterinary Associates is seeking a friendly, efficient teammate to greet clients, answer questions, process pets, and handle payments. The role supports daily operations and requires at least 6 months of related experience.

You will answer phones, screen for service needs, and schedule appointments. Our benefits include a 401k match, paid vacation and sick leave, employee pet discount, uniform stipend, and potential bonuses.