Pet Care Front Desk & Client Services Specialist

National Veterinary Associates; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

National Veterinary Associates is seeking a friendly front desk receptionist in New York to greet clients, answer questions, process patients, and handle payments.

You will answer phones, screen service needs, schedule appointments, manage mail and e-mail, and keep the waiting area tidy while documenting client information in the practice management system. Minimum 1 year of related experience required, DOE.

Qualifications

• Minimum of 1 year related experience required.

Responsibilities

• Greet clients and respond to questions.
• Process incoming and outgoing patients and handle payments.
• Answer phone calls, screen for service needs, and schedule appointments.
• Handle incoming/outgoing mail and e-mail.
• Monitor waiting area for cleanliness.
• Document and maintain client information in practice management software.
• Escalate complex matters to senior staff.

Skills

Customer service

Phone support

Scheduling

Data entry

Tools

Practice management software

Job description

National Veterinary Associates is seeking a friendly front desk receptionist in New York to greet clients, answer questions, process patients, and handle payments.

You will answer phones, screen service needs, schedule appointments, manage mail and e-mail, and keep the waiting area tidy while documenting client information in the practice management system. Minimum 1 year of related experience required, DOE.