Veterinary Front Desk Rockstar — Client Care & Experience

VCA Animal Hospitals, Inc; Palmer (AK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wage

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

VCA Far Country Animal Hospital in Palmer, AK is seeking a friendly front-of-house team member to greet clients, manage the multi-line phone system, schedule appointments, and process payments. The ideal candidate is detail oriented, self-directed, and able to stay calm during busy periods.

You will handle medical records, ensure the lobby is clean and odor-free, and demonstrate computer literacy with Word, Excel, and Outlook while quickly learning new software.

Qualifications

• Detail oriented with the ability to own oversights and learn quickly.
• Strong multi-tasking and customer service skills.
• Able to take feedback with a positive can-do attitude.
• Calm demeanor during busy periods; dedication to patient and client care.

Responsibilities

• Greet clients and answer a multi-line phone system.
• Schedule appointments and handle deposits/payments.
• Manage medical records and correspondence.
• Ensure lobby areas are neat and free from odors; maintain cleanliness.

Skills

Multitasking

Customer service

Attention to detail

Learn quickly

Positive attitude

Calm under pressure

Tools

Word

Excel

Outlook

Job description

VCA Far Country Animal Hospital in Palmer, AK is seeking a friendly front-of-house team member to greet clients, manage the multi-line phone system, schedule appointments, and process payments. The ideal candidate is detail oriented, self-directed, and able to stay calm during busy periods.

You will handle medical records, ensure the lobby is clean and odor-free, and demonstrate computer literacy with Word, Excel, and Outlook while quickly learning new software.