Veterinary Front Desk Manager/Receptionist

Whosonthemove; Georgetown (SC); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid time off

Paid holidays

Job summary

Saint Frances Animal Center is seeking a friendly, organized Veterinary Front Desk Manager/Receptionist for a full-time, on-site role in Georgetown, SC. You will greet clients, answer phones, schedule appointments, manage the calendar, and handle check-in/check-out processes.

You will also handle invoicing, payments, and maintain accurate records while providing excellent customer service and teamwork in a busy clinic environment.

Qualifications

• Excellent communication and customer service abilities.
• Strong organizational and multitasking capabilities.
• Comfort using computers and clinic management software.
• Ability to remain calm and professional in a fast-paced setting.

Responsibilities

• Greet clients warmly and professionally.
• Answer phones and schedule appointments; manage the clinic calendar.
• Handle client check-in/check-out and payment processing.
• Maintain accurate financial records and invoicing.
• Make post-op courtesy calls and document outcomes.
• Keep organized medical records and client information.
• Communicate effectively with team members.
• Address client questions with empathy and refer to appropriate party when needed.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Practice management software

Tools

Practice management software

Job description

Saint Frances Animal Center is seeking a friendly, organized, and reliable Veterinary Front Desk Manager/Receptionist to be the first point of contact for our clinic, both in person and on the phone. This is a full‑time position.

What you’ll do:

• Greet clients with warmth and professionalism.
• Answer phones, schedule appointments, and manage the clinic calendar.
• Handle client check‑in and check‑out processes.
• Invoice, process payments and maintain accurate financial records.
• Make courtesy calls to clients post‑op and record outcomes of those interactions.
• Maintain organized medical records and client info.
• Communicate effectively with colleagues.
• Address client questions and concerns with empathy and efficiency, and when necessary, relay those concerns to the appropriate party for a swift and accurate resolution.

Qualifications

• Previous experience in a veterinary clinic or medical office preferred.
• Strong communication and customer service skills.
• Excellent organizational and multitasking skills.
• Comfort using computers and practice management software.
• Ability to remain calm and professional in a fast‑paced environment.

$16.50 – 18.00/hour (based on experience)

Paid time off & holidays

Full‑time | On‑site in Georgetown, SC