Veterinary Front Desk Lead - Client Care & Ops

Whosonthemove; Georgetown (SC); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid time off

Paid holidays

Job summary

Saint Frances Animal Center is seeking a friendly, organized Veterinary Front Desk Manager/Receptionist for a full-time, on-site role in Georgetown, SC. You will greet clients, answer phones, schedule appointments, manage the calendar, and handle check-in/check-out processes.

You will also handle invoicing, payments, and maintain accurate records while providing excellent customer service and teamwork in a busy clinic environment.

Qualifications

• Excellent communication and customer service abilities.
• Strong organizational and multitasking capabilities.
• Comfort using computers and clinic management software.
• Ability to remain calm and professional in a fast-paced setting.

Responsibilities

• Greet clients warmly and professionally.
• Answer phones and schedule appointments; manage the clinic calendar.
• Handle client check-in/check-out and payment processing.
• Maintain accurate financial records and invoicing.
• Make post-op courtesy calls and document outcomes.
• Keep organized medical records and client information.
• Communicate effectively with team members.
• Address client questions with empathy and refer to appropriate party when needed.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Practice management software

Tools

Practice management software

Job description

Saint Frances Animal Center is seeking a friendly, organized Veterinary Front Desk Manager/Receptionist for a full-time, on-site role in Georgetown, SC. You will greet clients, answer phones, schedule appointments, manage the calendar, and handle check-in/check-out processes.

You will also handle invoicing, payments, and maintain accurate records while providing excellent customer service and teamwork in a busy clinic environment.