Veterinary Front Desk & Customer Care Specialist

Cypress-Point-Animal-Hospital-; Mandeville (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Best-in-class medical, vision, and d'}

Dental insurance

Job summary

Cypress Point Animal Hospital in Mandeville, LA is seeking a friendly receptionist to support daily operations. You will greet clients, process payments, schedule appointments, and manage front-desk tasks to keep the clinic running smoothly.

This role requires strong customer service, organization, and basic tech skills. You will collaborate with veterinary staff, file patient records, handle mail and phones, and assist with retail of pet supplies as needed.

Qualifications

• High School Diploma or relevant education and work experience.
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented

Responsibilities

• Provide customer service: greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone calls: scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into billing system
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain waiting room cleanliness
• Lift 50 pounds, stoop, bend, and stand for long periods
• Retail sales

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Cypress Point Animal Hospital in Mandeville, LA is seeking a friendly receptionist to support daily operations. You will greet clients, process payments, schedule appointments, and manage front-desk tasks to keep the clinic running smoothly.

This role requires strong customer service, organization, and basic tech skills. You will collaborate with veterinary staff, file patient records, handle mail and phones, and assist with retail of pet supplies as needed.