Veterinary Front Desk & Client Care Specialist

Louisiana State University; United States; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition exemption

Job summary

Louisiana State University in the Veterinary Medicine teaching hospital seeks a WAE-Client Services Representative to join the daytime front desk. The CSR serves as the frontline liaison between clients and the care team, ensuring compassionate, efficient service and accurate handling of scheduling, check-in/check-out, and financial transactions.

You will convey hospital procedures, provide discharge instructions, and support patient flow while maintaining patient records and a welcoming front

Qualifications

• Bachelor's degree AND 1+ years of customer service experience.

Responsibilities

• Greet clients professionally and explain hospital procedures, wait times, and updates.
• Schedule appointments across general and specialty services based on availability.
• Enter client information into medical records software and maintain confidentiality.
• Process financial transactions and assist with daily cash handling and billing.

Skills

Customer service

Communication

Active listening

Written communication

Multitasking

Education

Bachelor's degree

Job description

Louisiana State University in the Veterinary Medicine teaching hospital seeks a WAE-Client Services Representative to join the daytime front desk. The CSR serves as the frontline liaison between clients and the care team, ensuring compassionate, efficient service and accurate handling of scheduling, check-in/check-out, and financial transactions.

You will convey hospital procedures, provide discharge instructions, and support patient flow while maintaining patient records and a welcoming front