Veterinary Front Desk & Client Care Specialist

Seven Fields Veterinary Hospital, LLC; Pittsburgh, Northern (Allegheny County, KY); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Teladoc

Discounted Pet Care

Employee Assistance Program

Job summary

Seven Fields Veterinary Hospital, LLC in Seven Fields, PA, is seeking a friendly Receptionist to join our AAHA-accredited team. This role focuses on first impressions, scheduling, and client communication to support exemplary patient care.

You will manage appointments, handle financial transactions, and educate clients on preventive care while ensuring a compassionate and efficient front-desk experience for all pet families.

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills under stress.
• Strong organizational skills and multitasking ability.
• Collaborative, team-first mindset and ability to work independently.
• Experience with veterinary software preferred; weekend/holiday availability required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a compassionate demeanor.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointments, and handle payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Vet software

Job description

Seven Fields Veterinary Hospital, LLC in Seven Fields, PA, is seeking a friendly Receptionist to join our AAHA-accredited team. This role focuses on first impressions, scheduling, and client communication to support exemplary patient care.

You will manage appointments, handle financial transactions, and educate clients on preventive care while ensuring a compassionate and efficient front-desk experience for all pet families.