Veterinary Front Desk & Client Care Specialist

Mission Pet Health; Pewee Valley (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted veterinary care for your 1

Online discount platform

Teladoc 24/7 access to doctors

Job summary

Mission Pet Health's Pewee Valley Veterinary Center in Kentucky is seeking a Receptionist to join a trusted AAHA-accredited practice. You will greet clients, manage a multi-line phone system, and ensure accurate medical records while supporting compassionate care and smooth clinic operations.

You will coordinate appointments, handle financial transactions, and help educate clients on preventive care. A weekend/holiday schedule is required, with competitive pay and growth opportunities in a

Qualifications

• Experience in customer service or front desk roles is preferred.
• Strong communication and interpersonal skills to interact with clients and team members.
• Ability to stay organized and multitask in a busy veterinary setting.
• Willingness to work some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Weekend/holiday availability

Tools

Vet software

Job description

Mission Pet Health's Pewee Valley Veterinary Center in Kentucky is seeking a Receptionist to join a trusted AAHA-accredited practice. You will greet clients, manage a multi-line phone system, and ensure accurate medical records while supporting compassionate care and smooth clinic operations.

You will coordinate appointments, handle financial transactions, and help educate clients on preventive care. A weekend/holiday schedule is required, with competitive pay and growth opportunities in a