Veterinary Front Desk & Client Care Specialist

Abqpetcarehospital; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Paid time off

Job summary

Abqpetcarehospital in Houston, Texas is looking for a dedicated Client Service Representative to join their team. In this role, you will be responsible for managing client interactions, processing medical records, and providing client education on pet care. The ideal candidate will have a high school diploma, experience in a veterinary hospital, excellent communication skills, and a passion for animal care. This full-time position requires flexibility and the ability to work in a fast-paced environment.

Qualifications

• 1+ year minimum experience at a veterinary hospital.
• 2+ years customer service experience.
• Ability to lift and carry up to 25 lbs.
• Needs to be able to handle cash transactions accurately.

Responsibilities

• Answer client inquiries about basic animal care.
• Admit patients and handle medical records accurately.
• Maintain a positive atmosphere in front desk operations.
• Communicate estimates and treatment plans to clients.

Skills

Customer Service Skills

Bilingual (Spanish)

Communication Skills

Basic Computer Skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Job description

Abqpetcarehospital in Houston, Texas is looking for a dedicated Client Service Representative to join their team. In this role, you will be responsible for managing client interactions, processing medical records, and providing client education on pet care. The ideal candidate will have a high school diploma, experience in a veterinary hospital, excellent communication skills, and a passion for animal care. This full-time position requires flexibility and the ability to work in a fast-paced environment.