Pet Hospital Client Experience Specialist

Abqpetcarehospital; Mason (OH); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401k program with company match

Paid time off

Employee discounts

Quarterly bonuses

Job summary

Abqpetcarehospital in Mason, Ohio is seeking a Client Service Representative to support our busy veterinary practice. The ideal candidate will manage client interactions, assist with administrative tasks, and ensure a quality experience for pets and owners. Responsibilities include greeting clients, scheduling appointments, processing payments, and maintaining the reception area. Candidates with prior client service experience and strong communication skills are preferred. Full-time and part-time positions available, with competitive pay and comprehensive benefits.

Qualifications

• Prior client service experience in a related area preferred.
• Proper telephone etiquette.
• Basic computer skills preferred.

Responsibilities

• Greet clients and manage check-in/check-out processes.
• Schedule clients for treatments and procedures.
• Collect fees and process payments.

Skills

Client service excellence

Basic veterinary medical knowledge

Excellent communication skills

Organizational skills

Education

High school diploma or GED

Bachelor’s degree

Tools

Microsoft Office

Practice management software

Job description

Abqpetcarehospital in Mason, Ohio is seeking a Client Service Representative to support our busy veterinary practice. The ideal candidate will manage client interactions, assist with administrative tasks, and ensure a quality experience for pets and owners. Responsibilities include greeting clients, scheduling appointments, processing payments, and maintaining the reception area. Candidates with prior client service experience and strong communication skills are preferred. Full-time and part-time positions available, with competitive pay and comprehensive benefits.