Veterinary Front Desk & Client Care Specialist

Rocky Creek Veterinary Hospital; Batesville (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid PTO

Parental leave

Work/Life balance day

Disability options

Supplemental insurance

Discounted care

Scrub allowance

Training & development

Tuition assistance

Job summary

Rocky Creek Veterinary Hospital is seeking a Veterinary Receptionist to deliver outstanding client service in a fast-paced, multi-doctor animal hospital. The role focuses on front-desk duties and strong communication with clients and staff.

Daily tasks include answering phone calls, scheduling appointments, greeting clients, managing paperwork, and reviewing invoices or discharge instructions, with an emphasis on organization and teamwork to support patient care.

Qualifications

• Prior customer service experience.
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. In-person attendance is necessary to support patient care, collaborate with clinical teams, and maintain safety and well-being.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and manage front-desk paperwork.
• Review invoices or discharge instructions.
• Support patient care with clear communication and organization.

Skills

Customer service

Communication

Compassion

Flexibility

Teamwork

Self-motivated

Job description

Rocky Creek Veterinary Hospital is seeking a Veterinary Receptionist to deliver outstanding client service in a fast-paced, multi-doctor animal hospital. The role focuses on front-desk duties and strong communication with clients and staff.

Daily tasks include answering phone calls, scheduling appointments, greeting clients, managing paperwork, and reviewing invoices or discharge instructions, with an emphasis on organization and teamwork to support patient care.