Veterinary Front Desk & Client Care Pro

Western Veterinary Partners; Rochester Hills (MI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee Assistance Program

401k with company match

Paid time off

Job summary

Animal Medical Center of Troy is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments and daily patient flow, handle multi-line phones, process transactions, and support clients with information about services in a fast-paced setting.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused environment.

Qualifications

• 1+ years of experience as a veterinary receptionist or equivalent.
• Impromed experience would be highly valuable.
• Experience managing multi-line phone systems and in-person client interactions.

Responsibilities

• Serve as the welcoming face of the hospital and provide compassionate client service.
• Manage appointments and daily patient flow; coordinate calendars.
• Process transactions and maintain accurate financial records.

Skills

multi-phone line management

customer service

appointment scheduling

payments processing

organization/time management

team collaboration

calm, professional demeanor

Tools

Impromed

practice management software

Job description

Animal Medical Center of Troy is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments and daily patient flow, handle multi-line phones, process transactions, and support clients with information about services in a fast-paced setting.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused environment.