Veterinary Front Desk & Client Care Coordinator

Western Veterinary Partners; Milford (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k with company match

Paid time off

Job summary

Milford Animal Hospital is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and maintain smooth patient flow. You will handle phones, assist clients in person, process payments, and share information about services in a fast-paced team environment.

The role supports patients and families with compassionate service and requires strong organization, communication, and teamwork.

Qualifications

• 1+ year of experience in a veterinary hospital, ideally as a veterinary receptionist or client service representative.
• Proficiency with a multi‑phone line system and in‑person client support.
• Experience with veterinary practice management software, especially Cornerstone.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Experience scheduling appointments and coordinating calendars.

Responsibilities

• Manage appointments and daily patient flow.
• Handle multi‑line phone system and in‑person client interactions.
• Process transactions and payments accurately.
• Provide clients with information about services and treatments.

Skills

Multi-line phones

Vet software

Communication

Organization

Teamwork

Payment processing

Tools

Cornerstone

Job description

Milford Animal Hospital is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and maintain smooth patient flow. You will handle phones, assist clients in person, process payments, and share information about services in a fast-paced team environment.

The role supports patients and families with compassionate service and requires strong organization, communication, and teamwork.