Veterinary Front Desk & Appointment Coordinator

WellHaven Pet Health - Coon Rapids; Coon Rapids (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

WellHaven Pet Health – Coon Rapids is seeking a friendly receptionist to set a positive tone for every client interaction. You will transform incoming calls into scheduled appointments and guide clients through services, ensuring a welcoming experience.

This role requires multitasking, accurate data entry, and teamwork with the veterinary staff to keep patient flow smooth. A high school diploma and at least one year in customer service are preferred.

Qualifications

• Convert incoming calls into scheduled appointments.
• Maintain a positive, welcoming demeanor with every client.
• Demonstrate strong communication and organizational skills.

Responsibilities

• Fill daily client schedule to ensure access to care.
• Greet clients and patients warmly in person or over the phone.
• Manage calls, answer questions, and book appointments.
• Handle cashier duties and maintain accurate records.

Skills

Appointment setting

Customer service

Phone etiquette

Multitasking

Education

High School Diploma or equivalent

Tools

PIMs

Scheduling software

Job description

WellHaven Pet Health – Coon Rapids is seeking a friendly receptionist to set a positive tone for every client interaction. You will transform incoming calls into scheduled appointments and guide clients through services, ensuring a welcoming experience.

This role requires multitasking, accurate data entry, and teamwork with the veterinary staff to keep patient flow smooth. A high school diploma and at least one year in customer service are preferred.