Veterinary CSR Lead: Front Desk & Client Care Leader

AmeriVet Partners Management, Inc.; Arizona; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

401(k) matching

Student loan assistance

Health, dental, vision, life insurance

Generous paid time off and holidays

Job summary

AmeriVet Partners Management, Inc. is seeking a Customer Service Lead in Pinetop-Lakeside, AZ, to lead a dynamic team in a busy veterinary hospital. You will manage client communications, oversee appointments, and ensure exceptional service for clients and their pets.

The ideal candidate has previous veterinary experience, strong multitasking skills, and a positive attitude. Join a caring team that values support, growth, and making a difference in the lives of pets and their owners.

Qualifications

• Previous experience in a veterinary hospital is required.
• Leadership or supervisory experience is preferred.
• Ability to manage phones and appointments effectively.

Responsibilities

• Lead and mentor the customer service team.
• Deliver exceptional service to clients and pets.
• Manage communications and appointments professionally.

Skills

Veterinary hospital experience

Leadership experience

Multitasking under pressure

Client communications

Positive attitude

Job description

AmeriVet Partners Management, Inc. is seeking a Customer Service Lead in Pinetop-Lakeside, AZ, to lead a dynamic team in a busy veterinary hospital. You will manage client communications, oversee appointments, and ensure exceptional service for clients and their pets.

The ideal candidate has previous veterinary experience, strong multitasking skills, and a positive attitude. Join a caring team that values support, growth, and making a difference in the lives of pets and their owners.