Veterinary CSR Lead: Front Desk & Client Care Leader

Dewittvets; Arizona; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

401(k) matching

Health, dental, vision insurance

Generous paid time off

Job summary

Dewittvets in Pinetop-Lakeside, AZ, is seeking a Customer Service Lead to lead our CSR team. The ideal candidate will have veterinary hospital experience and prioritize exceptional service for clients and their pets.

This is a full-time position that offers a supportive work environment and opportunities for growth. Candidates should be organized, professional, and love working with people and pets alike.

Qualifications

• Previous experience working in a veterinary hospital is required.
• Leadership or supervisory experience is preferred.
• Must be dependable, organized, and solution-oriented.

Responsibilities

• Lead and mentor the customer service team.
• Deliver exceptional service to clients and pets.
• Manage appointments and client communications.
• Partner with doctors to ensure smooth hospital operations.

Skills

Veterinary hospital experience

Leadership or supervisory experience

Calm under pressure

Multi-tasking

Organizational skills

Solution-oriented

Positive attitude

Professionalism

Job description

Dewittvets in Pinetop-Lakeside, AZ, is seeking a Customer Service Lead to lead our CSR team. The ideal candidate will have veterinary hospital experience and prioritize exceptional service for clients and their pets.

This is a full-time position that offers a supportive work environment and opportunities for growth. Candidates should be organized, professional, and love working with people and pets alike.