Veterinary Clinical Operations Manager

Ethos Veterinary Health; Alpharetta (GA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO + holidays

Uniform allowance

Employee pet discount

Life Insurance

Short/Long-Term Disability

EAP

CE allowance

Professional development

VTS advancement support

Leadership collaboration

Job summary

Ethos Veterinary Health’s Alpharetta facility seeks an Emergency Veterinary Clinical Operations Manager (LVT/RVT/CVT/VTS) to lead the Emergency and Specialty services in Alpharetta, GA. This full-time role focuses on staffing, training, workflow improvement, and professional development of technicians and clinicians in a high‑quality care environment.

You will collaborate with hospital leadership to drive patient care excellence, mentor teams, and coordinate ongoing education, with a competitive

Qualifications

• Licensed Veterinary Technician with 5+ years of clinical experience.
• Minimum 3 years of management experience, including 1 year overseeing 50+ staff.
• Fluent English with strong verbal and written communication skills.

Responsibilities

• Lead daily operations of Emergency and Specialty teams while upholding high patient-care standards.
• Partner with Hospital Director and Medical Director to set clinical goals and improve workflows.
• Serve as mentor for Veterinary Technicians, Assistants, and leaders; promote teamwork and accountability.
• Manage staff scheduling and ensure appropriate coverage across services.
• Develop onboarding, training, and competency programs; coordinate continuing education opportunities.
• Lead staff meetings focusing on performance, morale, and professional growth.

Skills

Leadership

Coaching

Mentoring

Team development

Communication

Fluent English

Education

LVT/RVT/CVT/VTS credential

Job description

Emergency Veterinary Clinical Operations Manager (LVT/RVT/CVT/VTS)

Alpharetta Veterinary Specialty + Emergency | Alpharetta, GA

Full-Time | Four 10-hour shifts | Flexible based on hospital operational needs

Compensation: $75,000–$85,000 annually based on experience + $2,500 Sign-On Bonus or Relocation Bonus for Qualified Candidates

Alpharetta Veterinary Specialty + Emergency (AVSE) is seeking a full-time Clinical Operations Manager to lead our Emergency and Specialty Services teams in Alpharetta, GA. This leadership opportunity is ideal for an experienced Licensed Veterinary Technician who enjoys mentorship, team development, and supporting high-quality patient care in a specialty and emergency hospital.

As Clinical Operations Manager, you’ll work closely with hospital leadership to support daily clinical operations while helping Veterinary Technicians, Veterinary Assistants, and clinical leaders grow professionally. You’ll play an important role in staffing, training, workflow improvement, employee engagement, and the continued development of a collaborative hospital team.

Compensation

• $75,000–$85,000 annual salary based on experience
• $2,500 Sign-On Bonus or Relocation Bonus available for qualified candidates

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Paid Time Off (PTO) + holidays
• Uniform allowance
• Employee pet discount
• Life Insurance and Short/Long-Term Disability
• Employee Assistance Program (EAP)
• Continuing Education (CE) allowance
• Professional development support
• Veterinary Technician Specialist (VTS) advancement support
• Collaborative leadership environment with direct partnership with hospital leadership

Schedule

• Full-Time
• Four 10-hour shifts per week
• Flexible schedule based on hospital operational needs

Responsibilities

Leadership and Clinical Operations

• Lead the daily operations of the Emergency and Specialty clinical teams while maintaining high standards of patient care
• Partner with the Hospital Director and Medical Director to establish clinical goals, improve workflows, and support hospital initiatives
• Serve as a resource and mentor for Veterinary Technicians, Veterinary Assistants, and clinical leaders
• Promote a collaborative culture centered on teamwork, accountability, and continuous improvement
• Manage schedules for Veterinary Technicians and Veterinary Assistants
• Monitor staffing needs and help ensure appropriate team coverage across clinical services

Training and Professional Development

• Work closely with the hospital’s Training Manager to develop and implement onboarding, training, and competency programs for clinical team members
• Assist with coordinating training sessions, educational materials, attendance records, and continuing education opportunities
• Conduct regular meetings focused on performance, employee development, morale, wellness, and professional growth
• Ensure clinical team members receive the training, resources, and support needed to succeed in their roles
• Encourage ongoing development of technical and leadership skills
• Assist the Training Manager with administration of the Veterinary Student and Veterinary Technician externship program

Staff Leadership

• Establish clear expectations and provide coaching, performance feedback, and accountability for clinical staff
• Collaborate with supervisors and department leaders to address staffing needs, workflow challenges, and operational priorities
• Support employee engagement, retention, and career development
• Model a professional, positive, collaborative leadership style and the hospital’s core values

Collaboration and Hospital Support

• Participate in bi-weekly leadership meetings with the Hospital Director, Medical Director, and department leaders
• Conduct weekly meetings with the Hospital Director regarding hospital staffing and provider needs
• Assist with planning and conducting staff continuing education opportunities
• Serve as a key member of the Education Committee
• Support hospital-wide initiatives related to patient care, staffing, equipment, operations, and quality improvement
• Perform additional leadership responsibilities as assigned

Qualifications

• Minimum 5 years of experience as a Licensed Veterinary Technician, including LVT, RVT, CVT, or VTS credential, required
• Minimum 3 years of management experience required, and a minimum 1 year of experience managing a team of 50 or more employees required
• Strong leadership, coaching, mentoring, and team development skills
• Excellent verbal and written communication skills
• Strong organizational, problem-solving, and time management abilities
• Ability to establish priorities and meet organizational goals
• Results-oriented approach with the ability to balance clinical, operational, and team priorities
• Professional, positive, and collaborative leadership style
• Ability to adapt to changing priorities in a fast-paced specialty and emergency hospital
• Commitment to supporting employee engagement, retention, professional development, and high-quality patient care
• Fluent English speaking and reading skills required.

About the Hospital

Alpharetta Veterinary Specialty + Emergency (AVSE) provides specialty and emergency veterinary care in Alpharetta, GA. Our team works collaboratively across clinical and hospital leadership to provide advanced patient care while supporting a culture of teamwork, professional development, and continuous improvement.

Our state-of-the-art specialty and emergency hospital provides an environment where Veterinary Technicians, Veterinary Assistants, veterinarians, and leaders can utilize their skills, work with complex cases, and continue growing professionally.

Surrounding Areas

Alpharetta Veterinary Specialty + Emergency is located in Alpharetta, GA and serves surrounding communities throughout the greater Atlanta and North Fulton area.Alpharetta offers convenient access to the greater Atlanta area, along with a variety of dining, entertainment, parks, and outdoor recreation opportunities.

Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.

Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.

Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.

At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us

At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.