Veterinary Clinic Ops Lead — Education & Outreach

Tufts University; North Grafton (MA); On-site; USD 61,000 - 92,000; Full time

Job summary

Tufts University’s Luke and Lily Lerner Spay Neuter Clinic is seeking a Clinic Administrator to oversee daily operations, ensure efficient client care, and supervise clinic staff. The role includes recruitment, training, time entry, and performance management, as well as coordinating treatment plans with veterinary students.

The ideal candidate has veterinary medicine experience, strong leadership and financial oversight, and the ability to engage with a diverse student and client population.

Qualifications

• Bachelor's degree and 3-5 years related experience required.
• Proficient knowledge of Microsoft Office suite.
• Driver's License required.
• Ability to communicate effectively and professionally in written and verbal expression.
• Strong organizational, financial, and leadership skills.
• Ability to work with a diverse student and client population.
• Ability to lift up to 40 pounds with or without accommodation.

Responsibilities

• Manage daily operations of the clinic including outreach and Community Cat Clinics and supervise staff.
• Oversee front desk operations, budget monitoring and financial processes, and drive continuous process improvement.
• Hire, train, evaluate staff, manage HR functions, create postings, interview candidates, and develop training plans.
• Ensure compliance with healthcare laws, regulations, and standards; assist in policy development and inventory management.

Skills

Communication skills

Leadership

Organizational skills

Financial management

Diversity awareness

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Tufts University’s Luke and Lily Lerner Spay Neuter Clinic is seeking a Clinic Administrator to oversee daily operations, ensure efficient client care, and supervise clinic staff. The role includes recruitment, training, time entry, and performance management, as well as coordinating treatment plans with veterinary students.

The ideal candidate has veterinary medicine experience, strong leadership and financial oversight, and the ability to engage with a diverse student and client population.