Veterinary Clinic Operations Lead

The Friedman School of Nutrition Science and Policy; Grafton (MA); On-site; USD 61,000 - 92,000; Full time

Job summary

The Friedman School of Nutrition Science and Policy is seeking a Clinic Administrator to oversee daily Lerner Spay Neuter Clinic operations, including outreach and Community Cat Clinics. You will supervise staff, handle recruitment, trainings, time tracking, and performance management to ensure high-quality client care.

Ideal candidates have a veterinary medicine environment background, strong Microsoft Office skills, and the ability to lead teams while coordinating billing, admissions, and

Qualifications

• Bachelor’s degree and 3-5 years related experience.
• Proficient knowledge of Microsoft Office suite.
• Driver’s License and professional communication skills.
• Strong organizational, financial and leadership abilities.
• Ability to work with a diverse student and client population.
• Capability to lift up to 40 pounds.

Responsibilities

• Ensure efficient operations of the clinic, including adequate staff coverage, client admissions, payment for services, communicating treatment plans, and resolving difficult situations.
• Monitor the clinic budget and financial operations, and drive continuous improvement in clinic operations.
• Hire, train and evaluate clinic staff; manage HR functions and interview candidates.
• Develop training plans, provide coaching, and lead regular team meetings.
• Ensure compliance with healthcare laws; implement clinic policies; manage inventory of supplies.

Skills

Bachelor’s degree

3-5 years related experience

MS Office proficiency

Driver’s License

Effective communication

Strong organizational skills

Leadership skills

Ability to lift up to 40 pounds

Diversity & client service

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

The Friedman School of Nutrition Science and Policy is seeking a Clinic Administrator to oversee daily Lerner Spay Neuter Clinic operations, including outreach and Community Cat Clinics. You will supervise staff, handle recruitment, trainings, time tracking, and performance management to ensure high-quality client care.

Ideal candidates have a veterinary medicine environment background, strong Microsoft Office skills, and the ability to lead teams while coordinating billing, admissions, and