Veterinary Clinic Operations Lead

Tufts University; North Grafton (MA); On-site; USD 61,000 - 92,000; Full time

Job summary

Tufts University’s Lerner Spay Neuter Clinic is seeking a Clinic Administrator to oversee daily operations, staff supervision, and client care across on-site clinic activities and outreach programs. You will manage budgets, recruit and train personnel, and ensure compliance with healthcare standards while supporting veterinary education initiatives.

The role requires a Bachelor’s degree with 3–5 years of relevant experience, strong Microsoft Office skills, and proven leadership and communication

Qualifications

• Bachelor’s degree and 3-5 years related experience.
• Proficient knowledge of Microsoft Office suite.
• Driver’s License.
• Ability to communicate effectively and professionally in written and verbal expression.
• Strong organizational, financial, and leadership skills.
• Ability to lift up to 40 pounds with or without accommodation.

Responsibilities

• Ensure efficient operations of the clinic, including adequate staff coverage, client admissions, payment for services, communicating treatment plans, and resolving difficult situations.
• Monitor the clinic budget and financial operations; ensure continuous improvement in clinic operations.
• Hire, train and evaluate clinic staff; create job postings, interview candidates, and develop training plans.
• Provide employee feedback and coaching; lead regular team meetings; manage overall clinic performance and client satisfaction.
• Ensure the clinic adheres to healthcare laws, regulations and standards; develop and implement policies and procedures; manage inventory of supplies.
• Oversee outreach and Community Cat Clinics as part of daily clinic operations.

Skills

Effective communication

Leadership

Customer service orientation

Strong organizational skills

Financial acumen

Education

Bachelor’s degree

CVT strongly preferred

Tools

Microsoft Office

Job description

Tufts University’s Lerner Spay Neuter Clinic is seeking a Clinic Administrator to oversee daily operations, staff supervision, and client care across on-site clinic activities and outreach programs. You will manage budgets, recruit and train personnel, and ensure compliance with healthcare standards while supporting veterinary education initiatives.

The role requires a Bachelor’s degree with 3–5 years of relevant experience, strong Microsoft Office skills, and proven leadership and communication