Veterinary Client Services Specialist (Part-Time)

Star Valley Veterinary Clinic; Crest Hill (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Mental health benefits

401(k)

Job summary

Crest Hill Animal Hospital is seeking a part-time support staff member to greet clients, manage appointments, answer phones, and assist with payments in a fast-paced veterinary clinic.

The role requires 1+ year of customer service and veterinary experience, with a focus on accuracy, teamwork, and meaningful patient care. Benefits include health coverage and a supportive, growth-oriented team environment.

Qualifications

• 1+ years of customer service experience, plus veterinary exposure.
• Strong professional skills and attention to detail.
• Ability to stay calm and efficient in a fast-paced environment.
• Positive, team-oriented mindset.
• Passion for patient care and continued growth.

Responsibilities

• Greet clients and respond to questions to provide a smooth experience.
• Answer phone calls, screen service needs, and schedule appointments.
• Process incoming/outgoing patients and payments; manage mail/email.
• Maintain client information in practice software and assist in admin tasks.
• Monitor waiting area for cleanliness and escalate issues to senior staff.

Skills

Customer service

Veterinary experience

Attention to detail

Team player

Patient care

Job description

Crest Hill Animal Hospital is seeking a part-time support staff member to greet clients, manage appointments, answer phones, and assist with payments in a fast-paced veterinary clinic.

The role requires 1+ year of customer service and veterinary experience, with a focus on accuracy, teamwork, and meaningful patient care. Benefits include health coverage and a supportive, growth-oriented team environment.