Veterinary Client Services Specialist

VCA Animal Hospitals; Weymouth (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee pet discount

Health insurance

Paid time off

Penn Foster Discounts

VetGirl Subscription

Fear Free Sponsorship

Shift options 6/8/10

Some holidays

Some weekends

Night shifts

Job summary

VCA Animal Hospitals in Weymouth, MA is seeking an experienced Client Service Representative to join our team. The CSR will be the face of the practice, greeting visitors and guiding clients and their pets to exam rooms while delivering exceptional service.

Responsibilities include scheduling, payments, product recommendations, and client education on pet care. Competitive compensation, shift options, and comprehensive benefits are offered.

Responsibilities

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Educating clients on general animal husbandry and non-medical pet care.

Job description

VCA Animal Hospitals in Weymouth, MA is seeking an experienced Client Service Representative to join our team. The CSR will be the face of the practice, greeting visitors and guiding clients and their pets to exam rooms while delivering exceptional service.

Responsibilities include scheduling, payments, product recommendations, and client education on pet care. Competitive compensation, shift options, and comprehensive benefits are offered.