Veterinary Client Services Specialist

Talentify; Stafford Township (NJ); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

401(k)

Health Savings Account

Paid time off

Veterinary benefits after 90 days

Job summary

National Veterinary Associates (NVA) is seeking a Client Services Specialist to join our hospital team in the United States. You will greet clients, assess needs, and manage check-in/check-out to ensure smooth throughput.

The role includes scheduling, client reminders, chart preparation, helping with prescriptions, and OTC product sales, while upholding high professional standards and patient care. You will work under the Hospital Manager, use PIMS, and contribute to a friendly, efficient

Responsibilities

• Greet clients, determine needs, and manage check-in/check-out.
• Schedule appointments and coordinate treatments and procedures.
• Send client reminders for health services.
• Pull patient charts and update records.
• Assist with prescription filling and owner instructions.
• Sell OTC products and advise on proper use.
• Invoice clients and process payments per hospital policy.
• Maintain waiting area and prepare patient correspondence.
• Understand PIMS procedures and assist hospital staff.

Skills

Customer service

Scheduling

Cash handling

Invoicing

Product knowledge

PIMS procedures

Client communication

Team coordination

Tools

PIMS system

POS/Credit card processing

Job description

National Veterinary Associates (NVA) is seeking a Client Services Specialist to join our hospital team in the United States. You will greet clients, assess needs, and manage check-in/check-out to ensure smooth throughput.

The role includes scheduling, client reminders, chart preparation, helping with prescriptions, and OTC product sales, while upholding high professional standards and patient care. You will work under the Hospital Manager, use PIMS, and contribute to a friendly, efficient