Veterinary Client Services Specialist

Heartland Veterinary Partners LLC; Dyersburg (TN); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Heartland Veterinary Partners LLC in Dyersburg, TN, is seeking a Client Service Representative to deliver an exceptional client experience. You will manage the front desk, appointments, records, and payments, ensuring smooth daily operations and outstanding customer service.

Ideal candidates have weekend availability, strong communication skills, and prior veterinary or client-service experience. Competitive benefits are offered including health, dental, vision, retirement, and paid time off.

Qualifications

• Weekend availability required.
• Strong communication and interpersonal skills.
• Experience in client service or reception preferred.
• Knowledge of basic PPE and OSHA safety techniques.

Responsibilities

• Leads practice opening and closing procedures per Manager instructions.
• Maintains front desk, reception area, waiting area, and exam rooms in clean condition.
• Processes cash, checks, and card payments; handles credit accounts.
• Schedules appointments and manages clinic workflow.
• Updates client/patient files and prepares client correspondence.
• Sends reminder notices and conducts recalls to clients.
• Performs daily backups and posting of daily business.
• Welcomes clients and patients with professionalism and warmth; ensures a great experience.

Skills

Weekend availability

Excellent communication

Customer service oriented

Education

High school diploma or equivalent

Job description

Heartland Veterinary Partners LLC in Dyersburg, TN, is seeking a Client Service Representative to deliver an exceptional client experience. You will manage the front desk, appointments, records, and payments, ensuring smooth daily operations and outstanding customer service.

Ideal candidates have weekend availability, strong communication skills, and prior veterinary or client-service experience. Competitive benefits are offered including health, dental, vision, retirement, and paid time off.