Veterinary Clinic Client Services Specialist

National Veterinary Associates; Elizabethtown (KY); On-site; Full time

Benefits offered by this job

Comprehensive benefits program

401(k) with employer match

Paid time off

Job summary

A leading veterinary organization is seeking an experienced receptionist to join their clinic team. The ideal candidate should be self-motivated and possess excellent communication skills. Responsibilities include managing communications, scheduling appointments, and handling client payments. Previous experience in customer service is a must, with preference given to those with veterinary clinic backgrounds. A comprehensive benefits program is offered, including medical and paid time off.

Qualifications

• Minimum of 1 year working in customer services.
• Experience in a veterinary clinic is preferred.
• Self-motivated and excellent communication skills.

Responsibilities

• Manage email, text, and voicemail communications.
• Provide service excellence to clients and staff.
• Schedule and manage appointments.
• Handle patient check-in and check-out.
• Manage client payments.

Skills

Superb professional and personable client services

Basic computer skills (Microsoft Office, Outlook)

Attention to detail

Interpersonal skills

Ability to prioritize and manage multiple tasks

Job description

A leading veterinary organization is seeking an experienced receptionist to join their clinic team. The ideal candidate should be self-motivated and possess excellent communication skills. Responsibilities include managing communications, scheduling appointments, and handling client payments. Previous experience in customer service is a must, with preference given to those with veterinary clinic backgrounds. A comprehensive benefits program is offered, including medical and paid time off.