Veterinary Client Services Pro — 4-Day Week & Growth

Gwinnett Animal Clinic Pc; Lawrenceville (GA); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Pet discounts

Medical, dental, and vision insurance

Paid time off

Six paid holidays

CE allowance

Uniform allowance

Quarterly team rewards bonus program

Job summary

Gwinnett Animal Clinic in Lawrenceville, GA is hiring an Experienced Client Service Representative to be the friendly face at the front desk. You will greet clients, answer calls, schedule appointments, and maintain accurate client and patient information while delivering exceptional customer service.

This full-time role offers a competitive salary based on experience, a comprehensive benefits package including 401(k) matching, tuition support, medical/dental/vision, and paid time off, plus

Qualifications

• Excellent communication and customer service skills.
• Professional, positive, dependable attitude.
• Strong organizational and multitasking abilities.
• Basic computer skills and ability to work independently while supporting a team.

Responsibilities

• Greet clients, patients, and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls.
• Respond to client questions and provide excellent customer service.
• Schedule appointments and maintain accurate client and patient information.
• Manage emails, messages, and routine administrative tasks.
• Assist clients with requests, concerns, and follow-up needs.
• Maintain an organized and welcoming reception area.
• Communicate effectively with clients and veterinary team.
• Support the team with additional office responsibilities as needed.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Basic computer skills

Independent + team

Compassion for pets

Solutions-focused

Receptionist experience

Job description

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.