Veterinary Client Services Coordinator - Growth & Compassion

Accreditation Council for Graduate Medical Education; Reno (NV); On-site; USD 24,796 - 37,195; Full time

Benefits offered by this job

Trupanion pet insurance

Flexible work schedules

Continuing education allowance

Health, dental, vision, and life insurance

Job summary

A veterinary healthcare provider in Reno is seeking a Client Service Coordinator to enhance client experiences. This role involves greeting clients with warmth, assessing their needs, and providing emotional support during challenging times. The ideal candidate excels in customer service and clear communication. The position offers full-time hours with mandatory weekends and a competitive pay range from $18 to $27 per hour, depending on experience. Join a team dedicated to remarkable pet care and continuous professional growth.

Qualifications

• Ability to remain calm in emotional situations.
• Experience in client-facing roles preferred.
• Strong interpersonal skills.

Responsibilities

• Greet clients warmly as they enter the hospital.
• Communicate clearly with clients both in-person and over the phone.
• Assess client and pet needs upon arrival.
• Confirm appointments and provide accurate information.

Skills

Excellent customer service

Compassionate listening

Clear communication

Emotional support

Job description

A veterinary healthcare provider in Reno is seeking a Client Service Coordinator to enhance client experiences. This role involves greeting clients with warmth, assessing their needs, and providing emotional support during challenging times. The ideal candidate excels in customer service and clear communication. The position offers full-time hours with mandatory weekends and a competitive pay range from $18 to $27 per hour, depending on experience. Join a team dedicated to remarkable pet care and continuous professional growth.