Veterinary Client Experience Coordinator

Banfield Pet Hospital; Rancho Santa Margarita (CA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Employee Discounts for Pet Wellness Plans

Job summary

A veterinary service provider in Rancho Santa Margarita is looking for a Client Service Coordinator. The role involves managing client and pet flow, ensuring exceptional service, and educating clients. The ideal candidate will have strong communication skills and a client-focused approach. The position offers competitive hourly pay and comprehensive benefits, emphasizing employee well-being and professional growth.

Qualifications

• Ability to multi-task and manage multiple tasks effectively.
• Fluent in English with strong written and verbal communication skills.
• Demonstrated organizational ability and problem-solving skills.

Responsibilities

• Drive client and pet flow through the hospital.
• Maximize productivity of the veterinary medical team.
• Provide exceptional service and educate clients about their pets' health.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Job description

A veterinary service provider in Rancho Santa Margarita is looking for a Client Service Coordinator. The role involves managing client and pet flow, ensuring exceptional service, and educating clients. The ideal candidate will have strong communication skills and a client-focused approach. The position offers competitive hourly pay and comprehensive benefits, emphasizing employee well-being and professional growth.