Veterinary Client Services Coordinator

Marsveterinary; Jacksonville (FL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and Roth matching

Paid Time Off and Holidays

Student Debt Relief Program for Full‑/

Job summary

Marsveterinary in Jacksonville, FL seeks a Client Service Coordinator to drive client and pet flow, support the veterinary team, and foster a welcoming, efficient hospital environment.

You will promote wellness plans, educate clients, handle documentation and scheduling, and ensure accurate patient records and billing. Weekend and evening hours are possible.

Join a team that values quality, integrity, and exceptional customer service in a fast-paced veterinary setting.

Qualifications

• High School Diploma or equivalent preferred.
• Must be at least 18 years old to perform radiography duties.
• One year related experience with customer service preferred.
• Medical background with medical terminology training preferred.

Responsibilities

• Drive flow of clients and pets through the hospital to maximize productivity.
• Promote services and route clients for superior client care.
• Educate clients about wellness plans and preventive care.
• Assist with documentation, pet data entry and identification.
• Dispense prescriptions and schedule future appointments.
• Manage opening/closing procedures and finances.
• Perform general administrative duties.
• Support weekend and evening hours as required.

Skills

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Communication Skills

Client Service Skills

Priority Setting

Time Management

Education

High School Diploma or equivalent preferred

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Marsveterinary in Jacksonville, FL seeks a Client Service Coordinator to drive client and pet flow, support the veterinary team, and foster a welcoming, efficient hospital environment.

You will promote wellness plans, educate clients, handle documentation and scheduling, and ensure accurate patient records and billing. Weekend and evening hours are possible.

Join a team that values quality, integrity, and exceptional customer service in a fast-paced veterinary setting.