Veterinary Client Service Representative - Part Time, Overnights

MedVet Associates, Ltd; Cleveland (OH); Sur place; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Strong career growth and personal dev.

Shift Differentials and On-call Pay

Uniform Allowance

Résumé du poste

MedVet is hiring a Client Service Representative (CSR) for overnight shifts in a fast-paced veterinary environment. The part-time position covers Sunday and Monday nights from 6pm to 6am, with a pay range of $15.00–$21.75 per hour based on experience.

The CSR serves as the first point of contact for clients, handling check-ins, phone calls, and data entry while maintaining a compassionate, professional demeanor.

Qualifications

• Experience in a veterinary setting preferred.
• Ability to remain composed in stressful situations.
• Strong verbal and written communication.
• Proficiency with Microsoft Word and Excel.
• Attention to detail and data entry accuracy.

Responsabilités

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records and reports, discuss payment options.
• Maintain a neat and clean lobby.

Connaissances

Communication

Customer service

Attention to detail

Teamwork

Multitasking

Computer skills

Outils

Microsoft Word

Excel

Description du poste

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and so much more! We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients, as well as your teammates.

Client Service Representative (CSR) - Part Time, Overnights

Proposed Schedule

Sunday and Monday 6pm to 6am

This role has a hiring range of $15.00-21.75/hr based on experience.

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

What you’ll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondenceDiscussion payment options and process payments
• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel
• Previous experience in veterinary setting (preferred)

Perks and Benefits include:

• Strong career growth and personal development opportunities
• Shift Differentials and On-callPay
• Uniform Allowance

Come as you are.

MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.