Veterinary Client Liaison - Specialty Surgical Practice

Southwest Veterinary Surgical Service, PC; Peoria (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Generous paid time off

Paid sick leave

Tuition reimbursement

CVT licensing reimbursement

CE credits funding

Career path with retirement program

Job summary

Southwest Veterinary Surgical Service, PC in Arizona is seeking a dedicated Client Liaison for a full-time role. This position focuses on delivering exceptional client service, coordinating appointments, and supporting the veterinary team across Gilbert, Scottsdale, Glendale and Tucson facilities.

The candidate should have 3–5 years as a veterinary technician (CVT preferred), 2+ years in a surgical or specialty setting, and strong English communication. Competitive benefits accompany this role.

Qualifications

• Minimum 3–5 years of practical vet technician work experience; CVT strongly preferred.
• 2+ years’ experience in a surgical or specialty setting preferred.
• Demonstrated knowledge of procedures, anatomy, post-op care.
• Ability to prioritize, multitask, and work in a fast-paced environment.
• Strong communication, problem-solving, and interpersonal skills.
• Fluent reading, writing, and speaking in English.

Responsibilities

• Attend daily rounds to review caseload and ensure understanding.
• Open clinic before doctor arrival; prepare lobby; close clinic as directed.
• Coordinate between client services, technicians, and doctors for smooth operations.
• Maintain organized workspaces and professional client interactions.
• Handle client check-in/out, payments, and scheduling tasks.
• Respond to client and rDVM inquiries per SVSS protocols and provide estimates.

Skills

Veterinary technician experience

Client communication

Multitasking

Reading/writing English

Computer literacy

Education

CVT certification preferred

Tools

Microsoft Office

Gmail

Cornerstone

PDF tools

Job description

Southwest Veterinary Surgical Service, PC in Arizona is seeking a dedicated Client Liaison for a full-time role. This position focuses on delivering exceptional client service, coordinating appointments, and supporting the veterinary team across Gilbert, Scottsdale, Glendale and Tucson facilities.

The candidate should have 3–5 years as a veterinary technician (CVT preferred), 2+ years in a surgical or specialty setting, and strong English communication. Competitive benefits accompany this role.