Veterinary Client Experience Specialist

EVG Specialty Network; Washington; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

PTO & CE allowance

Life Insurance

401k with match

Metro discounts

Pet care discounts

Inclusive culture

Job summary

Friendship Hospital for Animals in Washington, DC is seeking friendly Veterinary Customer Service Representatives to support our primary care, emergency, and specialty teams. This role emphasizes excellent communication, motivation, and a collaborative, learning-focused environment.

The successful candidate will be the face of Friendship, setting the tone for client interactions and contributing to a welcoming, inclusive culture. Some weekends/holidays and a full-time schedule are expected.

Qualifications

• Attention to detail, excellent communication skills, and a strong desire to learn.
• Previous experience in a veterinary hospital a huge plus, but not required.

Responsibilities

• Set the tone for the client experience and greet clients professionally.
• Support the primary care, emergency, and specialty teams with client service.

Skills

Attention to detail

Communication

Willingness to learn

Job description

Friendship Hospital for Animals in Washington, DC is seeking friendly Veterinary Customer Service Representatives to support our primary care, emergency, and specialty teams. This role emphasizes excellent communication, motivation, and a collaborative, learning-focused environment.

The successful candidate will be the face of Friendship, setting the tone for client interactions and contributing to a welcoming, inclusive culture. Some weekends/holidays and a full-time schedule are expected.