Veterinary Client Experience Coordinator

VCA Inc.; Savannah (GA); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical Insurance

Generous Retirement Plans

Paid Time Off

Top-Tier Mental Health Resources

Continuing Education Allowance

Job summary

VCA Inc. in Savannah, Georgia is looking for a Client Service Coordinator to manage the flow of clients and pets, ensuring exceptional service and communication. The role involves educating clients on services and coordinating care efficiently, while promoting a welcoming atmosphere.

Preferred candidates will have a high school diploma, relevant experience, and strong communication skills. Benefits include comprehensive medical, dental, vision insurance, retirement plans, and more. This position offers a pay range of $15.00 to $18.69 per hour based on experience.

Qualifications

• Minimum 18 years old to perform duties involving radiography.
• One year of related experience required with customer service preferred.
• Medical background with training in medical terminology preferred.

Responsibilities

• Drive flow of clients and pets through the hospital.
• Promote hospital services to actively recruit new clients.
• Maximize number of pets seen and coordinate client care.
• Educate clients about Optimum Wellness Plans and pet health.
• Handle financial transactions and maintain accurate balances.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Multi-tasking

Problem Solving

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

VCA Inc. in Savannah, Georgia is looking for a Client Service Coordinator to manage the flow of clients and pets, ensuring exceptional service and communication. The role involves educating clients on services and coordinating care efficiently, while promoting a welcoming atmosphere.

Preferred candidates will have a high school diploma, relevant experience, and strong communication skills. Benefits include comprehensive medical, dental, vision insurance, retirement plans, and more. This position offers a pay range of $15.00 to $18.69 per hour based on experience.