Veterinary Client Experience Coordinator

Banfield Pet Hospital; Kennewick (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) & Roth 401(k) matching

Student Debt Relief Program (for FT DV

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA/HSA

Parental Leave

Continuing Education Allowance

Backup Child & Elder Care

Fertility & Family Building Support

Discounts on products/services

Wellness programs

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize veterinary team productivity, and ensure a welcoming experience for clients. The role emphasizes clear communication, efficient coordination, and fostering client loyalty and referrals.

The position offers a comprehensive benefits package and a competitive hourly pay range ($16.93 - $21.63). Specific rate depends on experience, skills, and location, and may vary by local laws.

Qualifications

• Customer service experience.
• Strong communication skills.
• Ability to work well in a team.

Responsibilities

• Facilitate smooth flow of clients and pets through the hospital.
• Support veterinary team productivity by coordinating appointment flow.
• Maintain clear communication with clients and associates to ensure a welcoming experience.

Skills

Customer service

Communication

Team collaboration

Problem solving

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets, maximize veterinary team productivity, and ensure a welcoming experience for clients. The role emphasizes clear communication, efficient coordination, and fostering client loyalty and referrals.

The position offers a comprehensive benefits package and a competitive hourly pay range ($16.93 - $21.63). Specific rate depends on experience, skills, and location, and may vary by local laws.