Veterinary Client Care Specialist — Growth & Benefits

Klaich-Animal-Hospital; Reno (NV); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k)

Healthcare

PTO

Profit sharing

Uniform allowance

Job summary

Apploi is seeking a Customer Service Representative for a Northern Nevada veterinary hospital. The role focuses on delivering exceptional client experiences, assisting with scheduling, and supporting a cohesive team in a fast-paced setting.

Experience in veterinary or healthcare settings is a plus, but not required. Weekend work is not required, and the team emphasizes mentorship and high service quality for pets and their owners.

Qualifications

• CSR role requiring excellent communication and a positive attitude.
• Desire to teach and learn, with a focus on helping clients and pets.
• Ability to contribute to team growth and quality service.

Responsibilities

• Heavy client communication in person and over the phone in a busy environment.
• General filing and scheduling of appointments.
• Be a coach and mentor while elevating staff to perform at their best.
• Provide the best experience for pets and their owners.

Skills

Customer service

Communication

Mentoring

Job description

Apploi is seeking a Customer Service Representative for a Northern Nevada veterinary hospital. The role focuses on delivering exceptional client experiences, assisting with scheduling, and supporting a cohesive team in a fast-paced setting.

Experience in veterinary or healthcare settings is a plus, but not required. Weekend work is not required, and the team emphasizes mentorship and high service quality for pets and their owners.