Veterinary Client Care Specialist: Growth & Benefits

Community Veterinary Partners; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Veterinary Partners seeks a motivated receptionist to thrive in a fast-paced, caring clinic environment. You will greet clients, answer questions, and schedule appointments while maintaining accurate records and handling payments.

The role supports the veterinary team and requires a friendly, detail-oriented person with good communication skills. Responsibilities include processing prescriptions, managing client requests for medications and documentation, and helping with daily

Qualifications

• Good communication skills and detail oriented.
• Must be able to lift 35-40 pounds.
• Friendly and ambitious attitude.
• Flexible schedule with morning hours.
• Veterinary or customer service experience a plus, willingness to train.

Responsibilities

• Greet clients in a professional and welcoming manner in person and by phone.
• Address client inquiries and requests promptly.
• Schedule appointments within hospital leadership parameters.
• Record patient and client information accurately.
• Process prescriptions, foods, and medical documentation requests.
• Process financial transactions via practice management software and card systems.
• Reconcile financial information each shift.
• Keep reception area clean and welcoming.
• Assist staff with hospital cleaning and daily tasks.

Skills

Communication skills

Multi-tasking

Customer service

Detail oriented

Friendly

Job description

Community Veterinary Partners seeks a motivated receptionist to thrive in a fast-paced, caring clinic environment. You will greet clients, answer questions, and schedule appointments while maintaining accurate records and handling payments.

The role supports the veterinary team and requires a friendly, detail-oriented person with good communication skills. Responsibilities include processing prescriptions, managing client requests for medications and documentation, and helping with daily