Veterinary Client Care Specialist - Flexible Schedule

Tech9; Ohio; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Flexible Schedule

Free Wellness Plans for Personal Pets

Training with Completion Bonus

Profit Sharing Bonus

Paid Time Off

401(k) Plan with Matching

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Job summary

My Pet’s Vet in Morrow, Ohio is seeking a Customer Service Representative to join our Baker House Animal Hospital family. You will greet clients, answer phones, schedule vet appointments, admit and check out patients, and process payments, all while upholding our commitment to compassionate care.

The ideal candidate has prior veterinary experience, excellent communication skills, and the ability to work independently with empathy for animals and their owners.

Qualifications

• Previous experience in the veterinary industry required.
• Excellent customer communication skills.
• Motivated and passionate about helping animals is a must
• Experience using multiple-line telephone systems.
• Ability to complete assigned tasks in the time allotted without direct supervision
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills.
• A commitment to outstanding client service.

Responsibilities

• Greet clients
• Answer phones
• Differentiate between routine and emergency cases
• Schedule vet appointments
• Admit and check out patients
• Process payments
• Communicate information between the clients and our staff

Skills

Customer service

Communication

Empathy

Time management

Multiline phone systems

Independent work

Team collaboration

Tools

Multiline phone systems

Job description

My Pet’s Vet in Morrow, Ohio is seeking a Customer Service Representative to join our Baker House Animal Hospital family. You will greet clients, answer phones, schedule vet appointments, admit and check out patients, and process payments, all while upholding our commitment to compassionate care.

The ideal candidate has prior veterinary experience, excellent communication skills, and the ability to work independently with empathy for animals and their owners.