Veterinary Client Care Specialist

Thrive Pet Care; South Riding (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Purr-ental leave for when you adopt a🐾

Subsidized backup childcare and elder…

Job summary

Dulles South Veterinary Center, part of Thrive Pet Healthcare, is seeking a full-time Client Service Representative in South Riding, VA. You will warmly greet clients, schedule appointments, answer phones, and process payments, ensuring pet parents feel informed and supported during their visits.

The role emphasizes excellent communication, organization, and a positive attitude, with opportunities to grow through Thrive Pet Healthcare’s learning programs and nationwide network.

Qualifications

• High School Diploma or equivalent required.
• Previous client service experience required.
• Veterinary hospital or professional animal care experience preferred.
• Experience with veterinary practice management software preferred.
• Possesses a positive work attitude.
• Self-motivated.
• Excellent communication and organization skills.

Responsibilities

• Greet clients and schedule appointments.
• Answer phones and manage inquiries.
• Process payments and assist with check-out.
• Provide a warm, informative experience to pet parents throughout visits.

Skills

Communication

Organization

Self-motivated

Client service

Education

High School Diploma or equivalent

Tools

Practice management software

Job description

Dulles South Veterinary Center, part of Thrive Pet Healthcare, is seeking a full-time Client Service Representative in South Riding, VA. You will warmly greet clients, schedule appointments, answer phones, and process payments, ensuring pet parents feel informed and supported during their visits.

The role emphasizes excellent communication, organization, and a positive attitude, with opportunities to grow through Thrive Pet Healthcare’s learning programs and nationwide network.