Veterinary Client Services Specialist — Growth & Benefits

Thrive Pet Healthcare; South Riding (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Purr-ental leave for pet adoption

Back-up child care and elder care

Student loan support

Job summary

Thrive Pet Healthcare is seeking a full-time Client Service Representative at Dulles South Veterinary Center in South Riding, VA. You will warmly welcome clients, schedule appointments, answer phones, and process payments to ensure a seamless visit for pets and their families.

You will contribute to a caring, informed experience and grow within a network that supports team wellbeing and professional development across Thrive locations.

Qualifications

• High School Diploma or equivalent required.
• Previous client service experience required.
• Veterinary hospital or professional animal care experience preferred.
• Experience with veterinary practice management software preferred.
• Positive work attitude, self-motivated, and strong communication skills.

Responsibilities

• Welcome clients and schedule appointments.
• Answer phones and process payments.
• Help pet parents feel informed and supported throughout their visit.

Skills

Client service

Communication

Organization

Positive attitude

Self-motivated

Education

High School Diploma or equivalent

Tools

Practice management software

Job description

Thrive Pet Healthcare is seeking a full-time Client Service Representative at Dulles South Veterinary Center in South Riding, VA. You will warmly welcome clients, schedule appointments, answer phones, and process payments to ensure a seamless visit for pets and their families.

You will contribute to a caring, informed experience and grow within a network that supports team wellbeing and professional development across Thrive locations.