Veterinary Care Coordinator | Front Desk (Rotating Shifts)

PetVet Care Centers; Thousand Oaks (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development resources

Grant Circle relief fund

Job summary

PetVet Care Centers is seeking a Care Coordinator in Thousand Oaks, California. This position involves managing customer service in a veterinary setting, ensuring excellent care and support for both pets and their owners. Responsibilities include managing lobby flow, responding to inquiries, and handling emergencies. Ideal candidates should have at least one year of customer service experience and one year of veterinary experience. The role offers rotating shifts and a competitive salary of $18 - $22 per hour, along with various benefits.

Qualifications

• 1 year of Customer Service Representative experience required.
• 1 year of experience in a veterinary environment is necessary.

Responsibilities

• Provides excellent customer service in person and over the phone.
• Manages lobby flow and addresses concerns of pet owners.
• Handles basic medical emergencies for pets and owners.
• Assists with medication pickups and inquiries.

Skills

Customer Service

Veterinary Care

Job description

PetVet Care Centers is seeking a Care Coordinator in Thousand Oaks, California. This position involves managing customer service in a veterinary setting, ensuring excellent care and support for both pets and their owners. Responsibilities include managing lobby flow, responding to inquiries, and handling emergencies. Ideal candidates should have at least one year of customer service experience and one year of veterinary experience. The role offers rotating shifts and a competitive salary of $18 - $22 per hour, along with various benefits.