Veterinary Care Coordinator — Front Desk & Client Service

PetVet Care Centers; Cumming (GA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Parental Leave

401(k)

Pet Discounts

Calm app access

Job summary

PetVet Care Centers Crestview Animal Hospital & Emergency in Cumming, Georgia is seeking a full-time Care Coordinator to join our team. This role focuses on administrative support and exceptional customer service for a busy veterinary practice.

The position emphasizes compassionate client care, collaboration with the hospital team, and a positive work culture. Benefits are offered as part of our team-focused environment.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• Customer service experience
• Preferred Skills (Nice to Have): Veterinary experience

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Job description

PetVet Care Centers Crestview Animal Hospital & Emergency in Cumming, Georgia is seeking a full-time Care Coordinator to join our team. This role focuses on administrative support and exceptional customer service for a busy veterinary practice.

The position emphasizes compassionate client care, collaboration with the hospital team, and a positive work culture. Benefits are offered as part of our team-focused environment.