Veterinary Assistant / Veterinary Receptionist

Community Veterinary Partners; North Haledon (NJ); Hybrid; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Mental health support

Paid time off

Holiday pay

Scrub allowance

CE platform access

401(k) with employer match

Pet care discounts

Internal mobility

Job summary

North Haledon Veterinary Care is seeking a Client Service Representative / Veterinary Assistant to split time between front desk responsibilities and clinical support. You will welcome clients, schedule appointments, and handle payments while also assisting doctors, restraining and handling animals, and preparing exam rooms.

The role offers a hybrid schedule with evenings, Saturdays, and opportunities to grow veterinary skills within a collaborative team.

Qualifications

• Experience in a veterinary hospital or similar role preferred.
• Strong customer service and clear communication with clients.
• Comfortable working with animals and clients in a fast-paced environment.
• Ability to multitask and switch between front desk and clinical tasks.

Responsibilities

• Greet clients and manage check-in/check-out to ensure a positive experience.
• Answer phones, schedule appointments, process payments, and maintain client/patient records.
• Assist veterinarians and technicians during exams, procedures, and treatments.
• Obtain patient histories, assist with sample collection, and prepare exam rooms.
• Support front desk operations and hospital workflow throughout the day.

Skills

Customer service

Communication

Multitasking

Team-oriented

Animal handling

Job description

North Haledon Veterinary Care | North Haledon, NJ

Schedule: Full-Time | Some evenings until 7pm | Saturday rotation, 8am–4pm

Pay Range: $20–$24/hour, based on experience

Grow Your Career in a Dual CSR & Veterinary Assistant Role

At North Haledon Veterinary Care, we’ve been caring for pets and building lasting client relationships since 1996. Our full-service hospital provides medical, dental, surgical, and preventative care to support pets through every stage of life.

We’re looking for a Client Service Representative / Veterinary Assistant who enjoys working with both people and pets. This hybrid position is ideal for someone who is comfortable supporting clients at the front desk while also assisting our veterinary team with hands-on patient care.

What You’ll Do

• In this role, you’ll split your time between client service responsibilities and veterinary assistant duties, including:
• Client Service

• Welcome clients and patients and create a positive experience from check-in to check-out
• Answer phones, schedule appointments, and assist with client questions
• Process payments and maintain accurate client and patient information
• Assist with prescription refill requests and client communications
• Communicate clearly and compassionately with pet owners
• Help maintain an organized and efficient front desk

• Veterinary Assistant

• Assist doctors and technicians during appointments, exams, and treatments
• Obtain patient histories and help prepare patients for examinations
• Safely restrain and handle dogs and cats
• Assist with sample collection, laboratory work, and diagnostic procedures
• Prepare and maintain exam rooms and treatment areas
• Assist with medications, vaccines, and treatments based on experience and hospital protocols
• Support patient care and hospital workflow throughout the day

What You Bring

• Previous experience in a veterinary hospital as a CSR, Veterinary Assistant, or in a cross-trained role preferred
• Strong customer service and communication skills
• Comfortable working directly with animals and clients
• Ability to multitask and transition between front desk and clinical responsibilities
• Dependable, adaptable, and team-oriented
• Comfortable working in a busy veterinary environment
• Interest in continuing to learn and develop your veterinary skills

Perks & Benefits

• Competitive compensation + Monthly Bonus Opportunities
• Health, dental, vision, and mental health support with 24/7 access
• Generous PTO, paid parental leave, and holiday pay
• Annual Scrub Allowance
• Free RACE-approved CE platform, including veterinary assistant and technician-specific content
• 401(k) with employer match
• Incentive programs recognizing team contributions to great care
• Personal pet care discounts at all CVP locations + Pet Insurance Discounts
• Internal mobility and advancement opportunities across the CVP network

Ready for a Role with Variety?

If you enjoy connecting with clients but also want to stay involved in hands-on patient care, this could be a great opportunity to do both. Join North Haledon Veterinary Care and become part of a collaborative team where you can continue developing your skills while making a difference for pets and their families.