Veterinary Assistant/Receptionist

Abqpetcarehospital; Saint George (UT); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

Abqpetcarehospital in Saint George, Utah, seeks a Veterinary Assistant/Veterinary Receptionist to support veterinarians and ensure excellent client service. This hybrid role requires handling animals, scheduling, and maintaining patient records.

Ideal candidates should have prior experience in veterinary settings, strong interpersonal skills, and the ability to manage multiple tasks in a fast-paced environment. The position offers a comprehensive benefits program including medical, dental, and 401k options.

Qualifications

• Minimum 1 year experience in Veterinary Reception and Veterinary Assisting.
• Ability to lift and restrain animals up to 40 lbs.
• Willingness to work weekends and evenings.

Responsibilities

• Assist veterinarians and technicians with procedures.
• Manage medical charts and consent forms.
• Schedule appointments and surgeries.

Skills

Communication skills

Interpersonal skills

Compassion

Attention to detail

Education

Completion of a veterinary assistant training program

Job description

Job description

The Veterinary Assistant/Veterinary Receptionist provides vital support to our veterinarians and veterinary technicians by ensuring a clean, safe, and efficient clinical environment. This role involves handling animals, assisting with procedures, and performing administrative tasks to ensure high-quality care for patients and the people who love them. The Veterinary Receptionist will be the first point of contact for our clients and their pets. In this role, you will be responsible for delivering excellent client service, managing front desk operations, and supporting the veterinary team by ensuring smooth communication and efficient scheduling. This is a hybrid role requiring strong skills and reliability in all areas of our hospital.

Veterinary Assistant Responsibilities

• Assist veterinarians and technicians during examinations and procedures
• Restrain animals safely and humanely during treatments or exams
• Feed, bathe, groom, and exercise animals as needed
• Clean and disinfect exam rooms, kennels, cages, and surgical areas
• Prepare exam and treatment areas with necessary supplies and equipment
• Collect and label samples (urine, feces, blood) for testing
• Administer medications and treatments under veterinary supervision
• Surgery monitoring
• Obtain patients vitals
• Maintain accurate patient records and documentation
• Educate pet owners on post-treatment care, medications, and procedures
• Handle administrative tasks such as answering phones, scheduling, and filing

Veterinary Receptionist Responsibilities

• Relay information between veterinarians, vet techs, and clients.
• Prepare and manage medical charts, consent forms, and treatment authorizations.
• Handle prescription requests and refills under veterinary guidance.
• Greet clients and their pets warmly in person and over the phone.
• Schedule appointments, surgeries, and follow-up visits.
• Answer inquiries about services, fees, and basic pet care procedures.
• Provide updates to clients on their pet’s status (pre/post-treatment).
• Maintain a calm, empathetic, and professional demeanor, even during emergencies or emotionally sensitive situations.

Requirements

• Previous experience in both roles of Veterinary Reception and Veterinary Assisting. Minimum experience, 1 year preferred.
• Ability to lift and restrain animals (up to 40 lbs. or more)
• Strong communication and interpersonal skills
• Willingness to work weekends and evenings
• Completion of a veterinary assistant training program
• Multitasking in a fast-paced environment
• Strong attention to detail
• Compassion and patience when dealing with distressed pet owners
• Ability to handle upset clients or emergency situations calmly and professionally

Benefits

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Equal Opportunity Employer

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.