Veterinary Assistant: Elevate Pet Care & Client Education

Banfield Pet Hospital; Dresher (Montgomery County); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Retirement Plan

Paid Time Off

Life Insurance

Disability Insurance

HSA/FSA

Descripción de la vacante

Banfield Pet Hospital is seeking a Veterinary Assistant to support veterinarians and technicians in delivering quality care for all pets. You will educate clients on health plans, assist with procedures, and help maintain a safe hospital environment.

Role emphasizes client communication, chart maintenance, and collaboration with the team. Weekend/evening availability may be required to cover hospital hours.

Formación

• Leadership
• Action Oriented
• Customer Focus
• Listening
• Peer Relationships
• Personal Learning Functional
• Effective communication
• Drive for results
• Functional Skills
• Priority Setting
• Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
• Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
• Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
• Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
• Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
• Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
• Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel.
• Initiative – shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
• Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment.
• Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
• Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.
• Independence – Able and willing to perform tasks and duties without supervision as appropriate.
• Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Responsabilidades

• Assist veterinarians and technicians to ensure quality care and productivity.
• Educate clients about pet health and wellness plans.
• Obtain history from clients and maintain medical charts.
• Assist with procedures and monitor hospitalized or post-operative pets.
• Ensure safety and cleanliness of treatment areas and labs.
• Mentor other paraprofessionals in the hospital.

Conocimientos

Leadership

Action Oriented

Customer Focus

Listening

Peer Relationships

Effective communication

Drive for results

Communication skills

Organizational ability

Problem solving skills

Client service skills

Intellectual ability

Mathematical ability

Computer skills

Initiative

Integrity

Cooperativeness

Flexibility

Independence

Tolerance for Stress / Resiliency

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descripción del empleo

Banfield Pet Hospital is seeking a Veterinary Assistant to support veterinarians and technicians in delivering quality care for all pets. You will educate clients on health plans, assist with procedures, and help maintain a safe hospital environment.

Role emphasizes client communication, chart maintenance, and collaboration with the team. Weekend/evening availability may be required to cover hospital hours.