Veterans Service Representative

micro1; United States; Remote; USD 83,000 - 117,000; Full time

Job summary

micro1 is seeking a Veterans Service Representative for a remote contractor role. You will review AI-generated disability claims, gather evidence, and determine benefits per regulatory guidelines, using VBMS to manage files and support AI training.

This role focuses on QA and accurate decision rationales for higher-level review processes. Prior experience with VA claims processes and familiarity with GS-0996 is preferred.

Qualifications

• Review and analyze VA disability claims for evidence and guidelines.
• Assess AI-generated medical documentation for impact on claims.
• Complete detailed benefit determinations with clear rationales.
• Conduct QA reviews of AI-generated claims decisions per VA standards.
• Use VBMS or similar systems to access and manage claim files.
• Provide feedback to improve AI training for claims processes.

Responsibilities

• Review and analyze AI-generated disability claims, ensuring evidence meets guidelines.
• Assess AI-generated medical docs and their impact on claims.
• Document rationales for benefit determinations clearly.
• Perform QA reviews of AI-generated decisions for accuracy.
• Access and update claims using VBMS.
• Support higher-level review simulations for AI training.
• Deliver written and verbal feedback to improve AI model training.

Skills

Benefit Determination

Quality Assurance

Disability Compensation

Evidence Gathering

VBMS

GS-0996

Job description

Pay: $60 - $85/hour

Required Skills

• Benefit Determination
• Quality Assurance
• Disability Compensation
• Evidence Gathering
• VBMS
• GS-0996

About micro1

micro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations and reinforcement learning environments to improve LLM capabilities, as well as contextual evaluations to monitor and improve AI agents in enterprise settings.

Our AI recruiting agent sources and vets domain experts for our data platform that enables rapid production of high-quality training data. Our research spans high-value, specialized domains (legal, medical, finance, coding, etc.), where expert-level data is the hardest to produce and most valuable for advanced model performance. Our pipeline performance system ensures both quality and velocity.

Role Title: Veterans Service Representative

Role Type: Contractor

Location: Remote

micro1 is engaging Veterans Service Representatives to participate in an innovative customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.

Scope of Work

• Review and analyze AI-generated disability compensation claims, ensuring comprehensive evaluation of evidence and adherence to established regulatory guidelines.
• Assess AI-generated medical documentation and determine its impact on existing disability claims, weighing complex evidence accurately.
• Complete detailed benefit determinations and document rationales with clarity and precision for AI training.
• Conduct quality assurance reviews of AI-generated claims decisions, pinpointing inconsistencies or errors according to VA standards.
• Utilize specialized systems such as VBMS to access, update, and manage claim files and supporting documentation.
• Simulate higher-level review decisions, providing expertise on appeals and supplemental claim processes for AI training.
• Deliver constructive written and verbal feedback to enhance AI model training accuracy and effectiveness.

Preferred Qualifications

• Proven expertise as a Veterans Service Representative or equivalent, with strong experience in benefit determination and evidence gathering.
• Familiarity with GS-0996: Veterans Claims Examining, GS-0105: Social Insurance Administration, or GS-0512: Internal Revenue Agent functions.
• Demonstrated skill evaluating disability compensation and conducting claim ratings in a regulated environment.
• Experience using VBMS or similar claims management platforms.
• Background in quality assurance for claims or similar processes within federal, state, or related agencies.
• Ability to synthesize complex information and present informed decisions for higher-level review processes.

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