Veterans Service Officer

micro1; United States; Remote; USD 34,000 - 83,000; Part time

Job summary

micro1 is seeking VA-accredited Veterans Service Officers to help evaluate and improve AI systems on veterans benefits topics. This is a short-term, remote contractor role with a 20-30 hour weekly commitment.

You will review questions, write rubrics for disability compensation claims, and cover dependents and survivor benefits, appeals, and decision reviews. You will evaluate AI-generated answers against rubrics and provide clear feedback to the project team.

Qualifications

• Current VA accreditation (VSO representative, County Veterans Service Officer, accredited claims agent, or similar).
• 1+ years preparing and filing VA claims for veterans or their families.
• Working knowledge of disability compensation, dependents and survivor benefits, and appeals.
• US-based.
• Able to start quickly and commit 20-30 hours/week.
• Clear, precise writing.

Responsibilities

• Review sample veterans benefits questions and flag any that don’t sound like what real veterans or family members ask.
• Write rubrics that define a correct, complete answer on service-connected disability compensation, including filing a claim and the evidence involved.
• Cover dependents and survivor benefits (such as DIC and CHAMPVA) and appeals and decision reviews in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Skills

VA accreditation

Claims filing experience

Clear writing

Remote work

Job description

Role Title: Veterans Service Officer Role Type: Contractor Location: Remote Time Commitment: 20-30 hours/week, short-term project micro1 is looking for VA-accredited Veterans Service Officers to help evaluate and improve AI systems on veterans benefits topics. You’ll use your claims experience to check that questions sound like real veterans and families, and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample veterans benefits questions and flag any that don’t sound like what real veterans or family members ask.
• Write rubrics that define a correct, complete answer on service-connected disability compensation, including filing a claim and the evidence involved.
• Cover dependents and survivor benefits (such as DIC and CHAMPVA) and appeals and decision reviews in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Required Qualifications

• Current VA accreditation (VSO representative, County Veterans Service Officer, accredited claims agent, or similar)
• 1+ years preparing and filing VA claims for veterans or their families
• Working knowledge of disability compensation, dependents and survivor benefits, and appeals
• US-based
• Able to start quickly and commit 20-30 hours/week
• Clear, precise writing

Nice to Have

• Experience with military records such as the DD-214
• Experience creating guides, checklists, or training materials
• Experience helping a diverse range of veterans and families, including rural and non-English-speaking clients

Originally posted on Himalayas