Veterans Housing Stability Case Manager

CENTER FOR VETERANS ISSUES INC; Eau Claire (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Center for Veterans Issues, Inc. in Eau Claire, WI, is hiring a Case Manager to assist Veterans facing homelessness or housing instability in securing safe housing, resources, financial guidance, and long-term support.

This role suits a compassionate, organized, mission-driven professional who believes every Veteran deserves dignity, stability, and a clear path forward. You will coordinate care plans and connect with VA programs and providers.

Qualifications

• Bachelor’s degree in social services required.
• Associate’s degree with 4–5 years of relevant experience may be considered.
• Minimum of two years of experience in case management, life skills support, assessment, or counseling services.
• Experience working with Veterans strongly preferred.
• Experience serving individuals experiencing homelessness, substance use disorders, co-occurring disorders, trauma, or complex barriers preferred.
• Valid Wisconsin driver’s license in good standing and current auto insurance.
• Strong communication, documentation, organization, and relationship-building skills.
• Professionalism when working with participants, partners, landlords, funders, and community stakeholders.
• Knowledge of Veteran services, recovery resources, housing supports, and community partnerships.
• Ability to remain calm, flexible, respectful, and solution-focused in challenging situations.
• Commitment to confidentiality, ethical service delivery, and culturally responsive care.
• Ability to provide professional, nonjudgmental support to individuals with complex personal histories and barriers.

Responsibilities

• Provide comprehensive case management and supportive services to Veterans and their families
• Assess participant needs and develop individualized Housing Identification, Stability, and Coordinated Care Plans
• Help Veterans understand housing options, rental assistance, lease expectations, tenant rights, financial management, and available support services
• Connect participants with VA programs, shelters, GPD, safe havens, County Veteran Service Officers, employment resources, healthcare, childcare, legal services, transportation, and other community supports
• Provide financial counseling and assist participants in creating and following personal budgets
• Request temporary financial assistance when appropriate and approved
• Develop discharge plans that support continued housing stability and connection to resources
• Maintain accurate, timely, and confidential case files, assessments, progress notes, and HMIS entries
• Work collaboratively with community partners, landlords, service providers, and internal teams to remove barriers and support lasting stability

Skills

Communication

Documentation

Organization

Relationship building

Education

Bachelor’s degree in social services

Associate’s degree with 4–5 years relevant experience

Job description

Center for Veterans Issues, Inc. in Eau Claire, WI, is hiring a Case Manager to assist Veterans facing homelessness or housing instability in securing safe housing, resources, financial guidance, and long-term support.

This role suits a compassionate, organized, mission-driven professional who believes every Veteran deserves dignity, stability, and a clear path forward. You will coordinate care plans and connect with VA programs and providers.